FAQs

FAQs for Neon Sign

Is it easy to install?

Absolutely! Our neon lights are designed for easy installation:

• Each neon light comes with mounting hardware and detailed instructions
• Simply mount the backboard on the wall and hang the neon sign
• Plug it in and it lights up - no electrician needed
• The entire installation process typically takes only 5-10 minutes

Do you offer customization?

Yes, we do! We offer various customization services:

• Customize any text, design, or logo
• Multiple color options available (single or multi-color combinations)
• Size can be adjusted to your requirements
• Customization typically takes 7-14 business days
• For custom orders, please contact us through our Contact Us page with your design requirements

What if it breaks?

We provide comprehensive after-sales support:

• All neon lights come with a 12-month warranty
• Free repair or replacement for non-artificial damage within warranty period
• Paid repair service available after warranty expires
• If you encounter any issues, please contact us through our Contact Us page with your order number and photos of the problem
• We will respond within 24 hours with a solution

Have other questions?

If you have any other questions, please feel free to contact us through our Contact Us page anytime. We'll get back to you as soon as possible.